Other Questions

What is an ORAC test?

An Oxygen Radical Absorption Capacity (ORAC) test measures the degree and length of time it takes for a substance to inhibit oxidizing agents. But while an ORAC score may be useful in determining specific antioxidant strength, it fails to give a true representation of how substances are actually used in the body. Many new products on the market rely solely on an ORAC score to sell their product. Isagenix Antioxidants and IsaFruits—while they may have a high ORAC score—are designed to provide you with a broad-spectrum approach to receiving antioxidants for optimum health and wellness.

I have a strange reaction to a specific product?

Once in a while, we get a question about a strange reaction someone has had after using a specific Isagenix product—such as an itchy throat, inability to sleep, and so on. Our bodies have natural differences. If you have an allergic reaction after using a particular Isagenix product, please discontinue using that product.

My regular Isagenix product is a different color and/or has a different taste. Why?

Colors and tastes may vary since natural ingredients are used. Also, please note that to ensure the best products for our customers, Isagenix may enhance formulations from time to time.

Your label shows your product contains mono- and di-glycerides. Where do these come from?

The mono- and di-glycerides in the IsaLean Shakes, IsaKids Super Shake, and SlimCakes derive from vegetable oil.

Is Isagenix moving to have more products certified as Kosher?

Yes. It will take some time, but we are on the road to certify more products as Kosher.